Age Verification

We take the legality of selling vaping products seriously. It's essential to us that only individuals who are 18 years and older can access our products. By making a purchase on our platform, you're confirming that you're of legal age to do so. We've designed our policy process to uphold these standards.

When creating an account or placing an order with us, you will be required to provide your full name, billing address, phone number, and email. This information must be accurate and match the details on your government-issued ID, electoral roll, or bank/credit card records. This data is used solely for the purpose of verifying your age before granting access to our products.

We use VerifyMyAge, a trusted industry-standard age verification service, to check the information you provide. This process is simply an ID check, not a credit check. While you may receive a notification from your credit reporting service (e.g., Experian), please be assured that:

this check will not affect your credit score in any way.

If our automated age verification process is unable to confirm your age, don’t worry! We’ll ask you to provide additional documentation to help us verify your identity. Please send a photo of an official piece of ID (such as a passport or driver’s license) and a selfie to [email protected], including your order number. Our team will review your documents and get back to you within a couple of hours during business hours, and a bit longer on evenings and weekends.

We do not store copies of ID sent to us. Your Data, Our Priority

Rest assured that we do not store any copies of IDs sent to us, ensuring your sensitive information remains secure and confidential.

If we are unable to verify your age, we will cancel your order and provide a full refund. While this may cause a delay in the processing of your order, we cannot be held responsible for any resulting delays.

Your safety and compliance with regulations are our top priority. Thank you for your understanding and cooperation in helping us maintain a responsible and secure shopping environment.

Guardian Vape has developed a customized age verification process to confirm that customers meet the minimum age requirements set by UK regulations. By proceeding with a purchase, you provide consent for us to use the provided information to verify your eligibility for our products.

Guardian Vape places a high value on your privacy. The information you provide for this policy is treated with the utmost confidentiality and security. To learn more, please review our privacy policy.